Privacy Policy

Overview

This Privacy Policy governs the manner in which Vitavihandmade (“vitavihandmade”, “I,” “me” or “my”) collects, uses, maintains and discloses information collected from users of the https://vitavihandmade.com/ website (the “Site”, “Website”, “Service”). This privacy policy applies to the Site and all products and services offered by Vitavihandmade.

Collection of your Personal Information

Vitavihandmade may collect and use users personal information for the following purposes:
• To run and operate my Site
• To supply to you services purchased via the website, and to process your payments
• To personalize user experience
• To communicate marketing messages, newsletters
• For statistical purposes and analysis for management purposes in order to administer the website or improve my products and services

What personal data I collect and why I collect it

All personal information saved at the Site will be handled with most care. The information that I store will not be sold or used for any purposes other than making sure you get the best service possible.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
I only register and pass on personal data necessary for delivering the products to you. I may send marketing material and other information on my products and activities only if you are on my mailing list and you have given me your explicit consent. Finally, your information can be used to investigating suspicion of fraud.

Information I collect about you:
• The personal data collected is name, e-mail address, postal address and information on your purchase. For safety reasons, I do not save credit card or other payment information.
• Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving my site). This information is also collected through cookies.
• I save your e-mail address to send you an order confirmation as well as notice you when your order has been shipped. Your name and address will show on your package.

Protecting your personal information

Customer and order data are protected by encryption during transmission and the subsequent storing. The Website uses Secure Socket Layers (SSL), the industrial standard for transmitting information to process your order.
You have the right to, upon request, be informed which information we have registered of you and take exception to a registration according to the personal data protection act. If the information is wrong, incomplete or irrelevant, you have the right to have the information corrected or deleted.
If you want more information or wish to change your personal data, you are welcome to contact me. You can write me at my e-mail address: info(at)vitavihandmade(dot)com

Third-party services

Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

PayPal Transactions

Please note that all PayPal transactions are subject to the PayPal Privacy Policy which can be found here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full. Please ensure that you are happy with the terms of the PayPal Privacy Policy if you wish to use PayPal to complete any transactions through the Platform.

Stripe Transactions

Please note that Vitavihandmade uses Stripe to process credit card payments.
Stripe transactions are subject to the Stripe Privacy Policy which can be found here: https://stripe.com/ch/privacy. Please ensure that you are happy with the terms of the Stripe Privacy Policy if you wish to use Stripe to complete any transactions through the Platform.

Links

When you click on links on my website, they may direct you away from my site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics

My website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html. You can opt-out of Google Analytics cookies altogether by linking to this Google Analytics Opt-Out Add-on.

Social Media

If you share my content through social media, for example by liking my page on Facebook, following or tweeting about me on Twitter, or giving me a ‘+1’ via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Browser Cookies

My Site may use “cookies” to enhance user experience.
If you leave a comment on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, I will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, I will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Contact forms
I keep contact form submissions for 5 years long, for customer service purposes, but I do not use the information submitted through them for marketing purposes.

Privacy Policy Changes

Vitavihandmade has the discretion to update this privacy policy at any time. When I do, I will post a notification on the main page of our Site. I encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information I collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions & Contact information

If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information contact me at: info(at)vitavihandmade(dot)com